Terms & Conditions

Comments

When visitors post comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and user agent string (this identifies the browser) to help detect spam.

An anonymized string may be created from your email address (also called a hash) and passed to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service can be found here: https://automattic.com/privacy/. After your comment is approved, your profile picture is publicly visible in the context of your comment.

Media

If you are a registered user and upload photos to this website, you should avoid uploading photos with an EXIF GPS location. Visitors to this website could download photos stored on this website and extract their location information.

Cookies

When you post a comment on our website, it may be a consent to store your name, email address and website in cookies. This is a convenience feature so that when you post another comment, you don’t have to re-enter all this data. These cookies are stored for one year.

If you have an account and log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personally identifiable information and is discarded when you close your browser.

When you log in, we will set some cookies to store your login information and viewing options. Login cookies expire after two days and display option cookies expire after one year. If you select “Stay logged in” when you sign up, your login will be kept for two weeks. When you log out of your account, the login cookies are deleted.

When you edit or publish an article, an additional cookie is stored in your browser. This cookie does not contain any personal data and only refers to the post ID of the article you just edited. The cookie expires after one day.

Embedded content from other websites

Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged into that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we store your data

When you post a comment, it is saved indefinitely, including metadata. This way, we can automatically detect and approve follow-up comments instead of holding them in a moderation queue.

For users who register on our site, we also store the personal information they provide in their user profiles. All users can view, change, or delete their personal information at any time (the username cannot be changed). Administrators of the website can also view and modify this information.

What rights you have to your data

If you have an account on this website or have posted comments, you may request an export of your personal information from us, including any information you have provided to us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include data that we are required to retain for administrative, legal or security needs.

Where we send your data to

Visitor comments could be examined by an automated service for spam detection.

We collect information about visitors who leave comments on websites that use our Akismet Anti-Spam Service. The amount of information we collect depends on how the user has set up their website. Typically, this information includes the user’s IP address, user agent, referrer, and website URL (as well as information entered directly by the user such as name, username, email address, and the comment itself).

We may process and store personal data about your interactions using xAPI. We use the data to learn about how well the interactions are designed and how it could be adapted to improve the usability and your learning outcomes. The data is processed and stored [on our platform|on an external platform] until further notice.

We may store the results of your interactions on our platform until further notice. The results may contain your score, the maximum score possible, when you started, when you finished, and how much time you used. We use the results to learn about how well you performed and to help us give you feedback.

We may store interactive content that you create on our platform. We also may send anonymized reports about content creation without any personal data to the plugin creators. Please consult the H5P tracking information page for details.

If you use interactive content that contains a video that is hosted on YouTube, YouTube will set cookies on your computer. YouTube uses these cookies to help them and their partners to analyze the traffic to their websites. Please consult Google’s Privacy policy for details. It is our legitimate interest to use YouTube, because we we need their services for our interactive content and would not be able to provide you with their video content features otherwise.

If you use interactive content that contains a Twitter feed, Twitter will set a cookie on your computer. Twitter uses these cookies to help them and their partners to make their advertizing more relevant to you. Please consult Twitter’s Privacy policy for details. It is our legitimate interest to use Twitter, because we need their services for our interactive content and would not be able to provide you with it otherwise.If you use interactive content that contains speech recognition, Google Cloud will process your voice for converting it to text. Please consult Google’s Privacy policy for details. It is our legitimate interest to use Google Cloud, because we we need their services for our interactive content and would not be able to provide you with speech recognition features otherwise.

What data we collect and store

When you register an account with us, we ask you to provide information such as your name, billing address, email address, phone number, credit card/payment information, and optional account information such as username and password. We use this information for the following purposes, among others:

  • Send you information about your account, orders, courses, and memberships
  • Communicate with you about courses and memberships for which you are enrolled
  • Respond to your inquiries, including refunds and complaints
  • process payments and prevent fraud
  • set up your account for our website
  • comply with our legal obligations
  • improve the services offered on our website
  • send you marketing messages if you wish to receive them.

When you create an account, we store your name, address, email address, and phone number, which are used for registration and checkout purposes for future purchases and logins. In general, we retain your information for as long as we need it for the purposes for which we collect and use it, and we are not required by law to continue to retain it. For example, we store order data for tax and accounting purposes for 10 years. This includes your name, email address, and billing address. We also store comments or reviews if you have left them.

Who has access to the data in our team

Members of our team have access to the information you provide. For example, both administrators and site managers can access:

  • Order information such as how or what was purchased, when it was purchased, and where it should be sent; and
  • Customer information such as your name, email address, and billing information.
  • Course and member advisors can access your course progress and activities, including:
  • Enrollment data for their courses and memberships.
  • Course progress and status information for their courses
  • Quiz and assignment responses and grades for their courses
  • Comments and ratings on their memberships and courses

Our team members have access to this information to fulfill orders, process refunds, and assist you.

What we share with others

We only share information with third parties that helps us properly complete our orders and services for you.

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